FAQs


Q.  Can we Drop-In any time?

Yes!
Drop-In hours (effective 9/1/09) are:
    Tuesday - Friday (10am - 3:00pm)
    ESPN on Wide Screens!
    Admission - $ 5.50 per person

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Q.  Can we Drop-In on Holidays or School Closings?

Yes.
We are, however, closed on the following days:
    - Christmas Eve
    - Christmas Day
    - Easter
    - 4th of July
    - Thanksgiving
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Q.  Do we need a reservation to Drop-In?

No, unless your group is more than (10) children.  If your group is larger than (10) children, please call ahead.
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Q.  Do Parents / Guardian need to accompany children during Drop-In hours?

Yes, Children must be accompanied by a parent or guardian 100% of the time during drop-in hours.  For safety reasons, we also do not permit adults to attend Bananas! without being accompanied by a child.
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Q.  Are there any discounted prices for Drop-In?

Yes!
- Toddlers under 24 months old are FREE!!!
- Grand Parents are FREE!!!
- 2nd Adult is FREE!!!

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Q.  How long can we stay?

Stay as long as you want during regular Drop-In hours.  There is no time-limit and no sessions!  You are our guest.
Drop-In hours are:
    Tuesday - Friday (10am - 3:00pm)
    ...ESPN on Wide Screens!
 
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Q.  Can we bring food in?

No.  
We do however offer a wide array of drinks, gourmet coffees and teas,  concessions, snacks, as well as, Papa John's Pizza.
 
 

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Q.  Do we need Socks?

Yes.  
Don't worry if you forget them.... You can purchase a pair at our reception counter.

 
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Q.  Do we need sign legal waiver or releases?

Yes.  
Prior to entering our inflatable play center all parents and custodians must sign a Waiver and Release.   These can be found on our home page. 

 
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Q.  Can we decorate the party room?

Yes, to a limited degree  
Although plates, napkins, and cups are included with the party package, you may of course bring   "themed" paper products (e.g. Batman, Cinderella, Hanna Montanna, etc).  Also  Table cloths & Balloons are permitted.

Not permitted under any circumstance:  Confetti, Silly String, Any banners / signs taped or thumb-tacked to wall, or Streamers

 
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Q.  Do we need to prepay parties?

Yes.  
All reserved parties must be paid in full at time of Reservation and (1) week prior to the event.
 
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Q.  Can we host (2) different parties (e.g. 2 siblings) 
      in one of the Large Party rooms at the 
      same time such that the combined parties do not
      exceed (25) guest?

Yes.  
There is no additional charge for the space or party.   If an additional cake is provided, then a small charge is applicable
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Q.  Do Parents and Grand Parents count towards the
      maximum number of guest for a party? 
      

No.  
Parents, grand parents, aunts, uncles, and adult friends are free at parties and don't count towards the guest total.    
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Q.  If we exceed the maximum number of guest at a party, what is the charge?

An additional $10.00 charge applies per guest exceeding maximum party level for a basic party.

If Party favors are included, please remember an additional $2.00 per additional party favor required will be added as well.
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Q.  Can we bring our own Cake & Ice Cream for Private Parties?

Yes.  
You are welcome to bring in your own Cake & Ice Cream.  We will gladly store your ice cream in our freezer to keep it fresh until served.   There is not cost for this.

If you prefer for Bananas! to provide the Cake & Ice Cream that's ok too...  There is an additional charge of $ 2.50 per person which is paid at the time of the party.  

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Q.  How do we order Cake & Ice Cream for our party, which is already booked?

If you would like to order Cake & Ice Cream for your party please call (513) 777-9200 at least (1) week in advance of your party.

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Q.  Can we bring modest foods (finger foods, cheese trays, or veggie trays) in for the parents during our Private Party?

Yes.  
The parents are welcome to enjoy such foods in the Adult Sanctuary during the first (90) minutes of the private party.   The only exception to this is outside Pizza, which is not permitted. 

Due to contractual requirements, all Pizza orders must be placed directly through Bananas!  No other Pizza is allowed on the premises.

Also, children will not be able to participate in this food as they are not allowed in the Adult sanctuary.

Q.  Can we bring Crock-Pots, heating trays, or sterno-heating to warm/cook food for the adults in the Sanctuary during our private party?

No.

Q.  During a Private Party, can we bring in food for the children in the party room other than Cake, Ice-Cream, or Pizza which was directly ordered through Bananas! ?

No.
With the exception of  a "single allergen free serving" to accommodate a specific child with a specific food allergy. 

Q.  Do you accept MC/Visa, Debit Cards, Checks, or Cash?

Yes.  
 
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Q.  Can we pay for the party by telephone?

Yes.  
With a MC/Visa
 
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Q.  Acts of God, Weather, Power Outages, or other events beyond Bananas! control...

If your party time is effected by any event beyond Bananas! control, we will gladly reschedule your party to an available day/time.   Please note refunds are not applicable.
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Q.  What is your refund policy for parties?

We pride ourselves on treating everyone fairly and ethically.  
- Full Refunds (100%) are honored with (1) week prior notice to the event

- If (1) week notice can not be provided, we will be happy to reschedule your event to any available date and time, as long as we are notified prior to the original event start time.

- There is a $25 processing fee for cancellation or rescheduling

 
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